What we do:

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions, and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.

Your offer:

⌚ 40 hours per week (Monday-Sunday)

✔Relocation & Integration support

🏠 Initial accommodation support

💻Bring your own device (Personal computer needed)

💸15% Income Tax (people under 25 are exempt based on legislation 2022)

🙋‍♀️Co-working spaces in Budapest

Benefits of working with TP include:

• Paid Training
• Competitive Wages
• Employee Benefits
• Paid Time Off
• Employee wellness and engagement programs

Your Impact:

Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Your Responsibilities:

With us, you work with handling incoming calls, chats and emails where you analyze problems and in a fast, committed and educational way solve customers' cases. Your main tasks will be:

📞 Customer support via incoming phone calls, emails, and chats

💻 Upselling – where you do a needs analysis

⏳ You will work with different KPI's for example, customer satisfaction and sales

What We’re Looking for:

• High School Diploma or equivalent
• 18 years of age or older
• Typing 35 WPM
• Proficient in PC operation and navigation
• Able to work independently
• Have excellent communications skills, both oral and written
• Ability to work in a constantly changing and fast paced environment
• Ability to stay composed and objective
• Strong listening skills
• Ability to work remotely in a virtual team environment
• You speak Norwegian fluently 

Being One of Our People:

It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

We are looking forward to review your application!