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Fanny Sjöberg

Fanny Sjöberg

Quality Assurance Analyst – TP Crete

I started working as an agent at Teleperformance in Chania April 2018. After 7 months I earned the promotion to Quality Assurance Analyst. During my time as a QA I furthered my education here in Chania but also at the QA Academy in Stockholm. Under my leadership I have fully educated an agent to a QA as the projects necessity for expansion. Fully meeting the expectations and requirements of Teleperformance.

 

The exiting part about my job is the diversity - no day is the same. Working towards quality assurance means working on different areas with different approaches. To find area for improvement through various analysis is the most rewarding job I’ve had. I am grateful to Teleperformance for the opportunities to grow within the company, and thankful that I took the first step.

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