You are part of a customer service team where you and your colleagues answer incoming calls from customers.
Your goal is to deliver professional and efficient customer service with high customer satisfaction as a result. To help you, you have support and coaching from team leaders and trainers on site!
To thrive in the role, we see that you are service-minded and professional. You can easily understand the customers situation and can adapt to their needs while you certainly guide to a solution. You also have a good ability to take responsibility and are motivated by, and are positive about, looking for solutions.