Teleperformance is expanding and we are now looking for 3 Danish speaking Supervisors for a new client here in Chania. If you are looking for a long-term development, then working at Teleperformance is a great opportunity for you.
Take the chance today to join us!
Our start dates are 27/7, August (TBD), September (TBD).
What we offer you:
• Paid accommodation as a Teleperformance employee and paid flight ticket to Chania.
• 14 months of salary per year (You read that correctly, 2 extra months payment per year). We also offer a bonus on top of the monthly salary.
• Many internal work opportunities
• Nordic management
• Activities, events and fun competitions within the company
• An exciting and positive workplace with great colleagues!
· Previous leadership experience.
· Excellent communication skills.
· Eye for detail and accuracy.
· Reliable, with high integrity and strong work ethic.
· Ability to work as part of a team.
· Professional appearance and attitude.
· Computer literacy.
· Proactive organizational skills.
About the role:
As a Supervisor you will be responsible for the performance of your team, achievement of the team’s targets and be the natural first point of contact for the members of your team. You will coach, guide, and motivate your team, while ensuring all processes are kept in line with the Teleperformance standards as well as the client standards. You will be responsible for the production and it is important to be able to take on the challenges as well as possibilities that you will face in this role.
You will also handle some QA-tasks such as monitoring phone calls.
To succeed in the role:
You appreciate working at a high pace and prioritizing as well as providing the knowledge and information your team needs. It is important that you look forward to engaging your group so that you can find different solutions together. It is important for you to have a good team spirit and team feeling and like to see problems as a learning experience. You are driven by motivating and helping others to achieve individual and shared goals.
Who are you?
You like taking responsibility and initiative and you can delegate work throughout the team in an educational way. Reaching for top results is a must for you and you are very precise with your work as well as the work of your team. Social competence is vital in this role since you will be the first point of contact for a lot of people. There will be a lot of communication in English therefore you need to be fluent in English, both written and verbal.
We do a mandatory background check in our recruitment process on every candidate. References is taken into account in our recruitment process.
If you have any questions, please feel free to contact HR Tanja Cigarcic,
Tanja.firstname.lastname@example.org ,or our recruiters
Joanna Grigoriadou: email@example.com or,
Nadja Soliman: firstname.lastname@example.org
Fraud Warning: Teleperformance hiring managers only use @Teleperformance.com email addresses to contact you. If you receive emails from Teleperformance hiring managers from any other addresses or personal email accounts, please contact us at Recruitment.Chania@se.teleperformance.com
Last application date June 28th