Get to know us more!

• What are the main tasks?

  One of the main task is to receive incoming calls from existing customers. Since we have different projects, it may look different regarding the needs of our customers. It can include everything from roadside assistance, to technical support within TV as well as invoices and contract issues. In many of our projects, there is a big focus on additional sales. - We will go deeper into this during your interview with us!

• Does Teleperformance arrange accommodation and the flighttickets to Crete?

  Yes, Teleperformance pays the accommodation during the entire period of employment and also pays the flight ticket down to Crete as well as transport to and from the airport, usually you fly down 4-5 days before the training starts.

  We offer a transfer service for 40 € a month which takes you to and from work. This applies to those accommodations we have that are a far away from the office and have difficulty getting into the job with local traffic. The transfer service is voluntary, ask us if you want to take part of it!

• How is the accommodation?

  We have different types of accommodations which are located at different distances from the office and Chania town, you may request to live alone in a studio or with a colleague in a shared apartment. Of course, we try to place you as your request, but can't guarantee that due to availability of the accommodations. 

  If you live in a studio it is a smaller apartment. It is of course equipped with kitchenette and toilet.
  If you live in a shared apartment with a colleague, the apartment is a bit larger with two separate bedrooms, a living room and a larger kitchen. The number of rooms and size varies depending on the accommodation.

• How is the accommodation equiped?

  The accommodation is thoroughly equipped with, for example, kitchen utensils, simple furnishings as well as sheets and towels. If any of the basic equipment would be missing, for example plates, cutlery for etc, you need to notify the person responsible for the accommodation. Your new home is an important part of your well-being both at work and outside, so you are of course welcome to decorate it according to your own personal style.

• What can I do on Crete?

  There is much to do on Crete and various activities according to interest. For example, you can go canoeing, go tramping, go on a boat excursion or plan a road trip and discover and visit some of the other major cultural cities / ports on the island.

  In Crete there are many mountains and hiking trails, there are also water sources to visit or just watch a movie at the cinema.
  You can do a lot in Crete - discover Crete as you like!

  You can also read more here: 
  https://www.discovergreece.com/en/greek-islands/crete

   

• Does Teleperformance organize any events or activities for the employees?

  We organize different types of events and activities. Among other things, we focus very much on the environment and charity and organize activities focusing on just this. 

  For example, we have an annual autumn / late summer and spring party. At these events we also award prizes for "colleague of the year", "ambassador of the year" etc. Other activities we organize can be, a picnic on the beach or a boat trip on the sea. Our very own and incredibly committed activity committee plan all the activities. 

• What about health care?

  The first day you are registered in Greece you will receive an AMKA number, this acts as a social security number in Greece. Once you have received your AMKA number you have free healthcare at the local hospitals in Crete and Greece.
  

• Do I need a visa?

  No, since Greece are members in EU you do not need a visa, however, after 90 days you need to obtain a "Residence card" which certifies your stay and that you work in Greece.
  

• What training opportunities are available?

  For those interested in working out at the gym, we have a new and fresh gym in our office, with many different training tools. Everyone who is employed by Teleperformance can enjoy it for free, and the gym is open 24 hours a day.
  

  For other types of activities such as football and other sports, there are different clubs you can sign up for.

   

• I have a friend who wants to apply, how can I recommend the person?

  We are happy to hear that you're friend also is interested in a new adventure! Your friend is very welcome to apply to us through our advertisement on: www.Teleperformancecareer.com.